Read through the review below. Pretend you are the employer and craft a response (see example above) to the person who posted the negative review. The response does not have to be overwhelmingly long or detailed, but it may be a good idea for you to at least touch on each of the negative points/issues that the review writer has mentioned.
An example of a response to the negative comments:
- Work on building a strong culture
- Go back to the basics – go beyond the “golden rule” (treat everyone how you would want to be treated) and embrace the “platinum rule” (treat everyone how they want to be treated)
- LISTEN to your employees and make adjustments based on their feedback
- R.E.S.P.E.C.T.
- Encourage existing employees that are happy and love the workplace to post online to balance out the feedback
- Reputation management through the online platforms
- Actively responding to the comments so that others researching the company can see both sides to the story or at least the response to the comments
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