I need an explanation for this Management question to help me study.
1. What kinds of barriers to communication can you find in each scenario?
2. Is anybody “at fault” in either or both scenarios? Explain your reasoning.
3. Do you think that in Scenario #2 both age and gender differences were factors, or just one and not the other, or neither (that it was just a matter of individual differences)? Explain the basis for your answer.
4. How can Mark, Kent, Whitney, and Brett improve their communication skills?
5. Do you agree with Dov Frohman’s decision in advance of the actual missile attacks to keep Intel up and running? What about after the actual missile attacks began?
6. Do you agree that Frohman should have made the decision to remain open or close or should executives at Intel’s corporate headquarters have made it?
7. What criteria would you have considered if you were in Frohman’s position? How would you have weighted these factors?
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