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DOC 714s University of Phoenix Interview and Observation Discussion

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You will be engaging in a dialogic experience by interviewing 2 individuals to practice critical and creative thinking, noting implicit and explicit meanings of responses, cognitive empathy skills, and observations of facial expressions and body language.

Step 1: Interviewing and Observing

Conduct a 10-minute conversation during which time you will engage the respondent in dialogue on the topic of communication in professional and/or personal life. Follow these tips when you conduct your 2 interviews:

  • Your role is to engage the respondent in dialogue; make a special effort to employ maximum cognitive empathy skills.
  • Prior to engaging in your conversation, spend a few minutes generating questions to guide the dialogue. Consider beginning the conversation using a broad, open-ended question or inquiry such as, “Tell me about an experience when the communication process was effective.” Next, ask multiple follow-up questions. Examples include:
  • Tell me more about that.
  • How did you feel at that time?
  • What was the context for this communication related experience?
  • Consider the following areas to guide your observations during the interview process:
  • Body language
  • Fruitful or interesting moments
  • Evidence of cognitive empathy
  • Powerful moments
  • Emotions expressed
  • Immediately following each interview, make notes of the respondents’ answers and identify both the verbal and non-verbal communications observed.
Step 2: Sense-Making

Analyze your notes and other data from the interviews.

Identify any emerging patterns from both interviews (i.e., any common responses, phrases, key words, etc.).

Write a 500- to 700-word paper discussing the overall impressions of the entire process and include your personal reactions to the process.

Consider the following:

  • Did this exercise change your perceptions on a specific area/topic?
  • How will you use this knowledge as you move forward in the doctoral journey?
  • When you do your research?
  • Was there any unexpected awareness that evolved from this exercise?

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