Your text mentions three types of confirming messages, three
types of disagreeing messages, several types of disconfirming messages,
and aspects of defensiveness.
For this discussion in your initial post, you will create a
scripted dialogue that represents at least three of the four categories
of messages mentioned in the chapter. This can be a conversation you
actually had with someone, or something you made up. You can follow an
informal dialogue format like below.
For example- A conversation between two co-workers:
Bill: Hi Phil! I’m glad to catch you before you got into the next
project. I would like to ask your advice on this new policy since you
have worked with the company for so long and can provide valuable
insight. (Endorsement)
Phil: Yea, well, no one else around here
seems to think my opinion matters. I am just a paper pusher, so I may
not be the best per—–. (complaining)
Bill: No that is not the truth. We value your input, but sometimes I am not sure if you are approachable. (interrupting)
Phil: I would probably be more approachable, if I felt valued. (defensiveness)
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