You will be required to complete a review of a public physical space and consider the
accessibility limitations from the perspective of individuals with different types of impairments.
For example, would an individual with mobility limitations, visual impairment, or intellectual
disability be able to navigate the space in the same manner as an able-bodied individual? What
modifications would be required in order to provide equal and equitable access?
1)
Select a public space to analyze. It must include an external entrance, a public
washroom, and a customer service desk of some kind. Examples include a mall or a
library.
NOTE:
You are not required to physically visit the location. Try to choose a place that
you know well and/or can access information online or by contacting a customer service
representative.
2)Provide a brief description of the space (no more than 300 words). You may include 1 or 2 pictures
of the space, however you CANNOT use pictures that have faces of other
people without their permission. You can use photoshop to blur faces or use promotional
brochures or photos of the space available in the public domain).
3)
Describe how users access and use the facility:
a.
How does one enter the building?
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DIS 1003 – Fall 2021
b.
How does a user communicate with customer service representative(s)?
c.
How is the service itself accessed/used?
d.
What type of signage is used, how is it posted and where is it located?
e.
How does a user access the washroom?
f.
Consider all aspects of access, such as physical barriers, location, distances,
timeliness, language and volume, and signage.
4)
Consider the same questions from the perspective of 3 differing abilities (1 from each of
the following 3 categories):
a.
mobility limitation (i.e. a wheelchair or scooter user, a person with crutches or
walking aids, etc.)
b.
sensory impairment (i.e. blind, visual impairment, Deaf or hard of hearing),
c.
an intellectual disability.
*remember to identify which specific limitations you are analyzing the space for
accommodation of.
5)
Identify elements that the facility has done well to accommodate as well as those that
would need improvement.
6)
What modifications would be required in order to provide equal and equitable access?
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