Describe three recent situations in which you were directly affected by poor product or service quality, management homework help

1)

Describe three recent situations in which you were
directly affected by poor product or service quality. What might have been the
cause and how might statistical quality control help eliminate these
situations?

2)

Forecasting

Successful organizations are also those who are able
to make relatively accurate forecasts about the future needs (inventory,
facilities, capacity, manufacturing, manpower) for the products produced or the
services delivered.

Forecasting is an uncertain science since it calls for
predictions but current theoretical and mathematical models (quantitative and
qualitative) make it possible for organizations to predict with an acceptable
margin of error. Think about it this way; without forecasting organizations
would always be responding rather than acting.

1. Select
   one industry from the list below: Bank, restaurant, health
   clinic/hospital, airline, or university.
2. What
   specific variables would be needed by that organization in order to
   forecast? Be sure you explain why you selected each variable and why it is
   important to forecasting.
3. Which
   variables are used for short-range forecasting, long-range forecasting, or
   for both. Make sure you support your selections.