Describe the basic steps of the organizational development process

Course Learning Outcomes:

• Describe the basic steps of the organizational development process
• Evaluate the strategic role of change in the organization and its impact on organizational performance
• Please read Chapters 2, 3 and 4 in your textbook “Organization development and change.” (10th ed.) by Cummings, T., & Worley, C.
• Be sure to use at least two scholarly, peer-reviewed reference in support of your answers and also incorporate the key concepts from the course.

Assignment Instructions:

• Please read the case study entitled as “Contracting for Success: Scoping Large Organizational Change Efforts.” available in the textbook “Cases and Exercises in Organization Development & Change” 12^th edition by D. Anderson and answer the following questions:

Assignment Question(s):

1. Name and discuss the critical success factors for Valley Medical Center. (1.5 Mark)

2. As an OD practitioner, what are the steps you would take as you begin the entry and contracting phase? (1.5 Marks).

3. Valley Medical Center is experiencing a great deal of change. What recommendations would you make to help them more effectively handle the change they are experiencing? (2 Marks)

Answers:

A.1

A.2

A.3