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Cuny York College Chapter 11 and 12 Hiring Process and Roles Paper

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Due to the limited time we have left, I have to cover two chapters this week. To make it easy on you, we will focus only on four topics in chapter eleven and five topics in chapter twelve. However, I encourage you to read the entire chapters as they will benefit you.

For chapter 11 focus on the following:

11.1 Describe the importance of personality and individual traits in the hiring process.

11.2 Explain the effects of values and attitudes on employee behavior.

11.3 Describe the way perception can cloud judgment.

11.4 Explain how managers can deal with employee attitudes.

For chapter 12 focus on the following:

12.1 Explain the role of motivation in accomplishing goals.

12.2 Identify the needs that motivate most employees.

12.3 Discuss similarities and differences among three process theories.

12.5 Discuss how to use four types of reinforcement.

12.6 Discuss the role of compensation in motivating employees.

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