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Chapter 12: Questions for Discussion #1 through #3
- Some people say that chatbots are inferior for chatting. Others disagree. Discuss.
- Discuss the financial benefits of chatbots.
- Discuss how IBM Watson will reach 1 billion people by 2018 and what the implications of that are.
Chapter 12: Exercise #1, #12 and #16
- Compare the chatbots of Facebook and WeChat. Which has more functionalities?
- Research the role of chatbots in helping patients with dementia.
- Microsoft partners with the government of Singapore to develop chatbots for e-services. Find out how this is done.
Chapter 13: Questions for Discussion #1 through #4
- Compare the IoT with regular Internet.
- Discuss the potential impact of autonomous vehicles on our lives.
- Why must a truly smart home have a bot?
- Why is the IoT considered a disruptive technology?
Chapter 13: Exercise #3, #4, and #6
- AT&T is active in smart city projects. Investigate their activities (solutions). Write a summary.
- It is said that the IoT will enable new customer service and B2B interactions. Explain how.
- Find information about Sophia, a robot from Hanson Robotics. Summarize her capabilities.
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