Information Systems for Business and Beyond Questions:
- Chapter 8- study questions 1-10, Exercise 1, 2, & 3
Questions:
1. What does the term business process mean?
2. What are three examples of business process from a job you
have had or an organization you have observed?
3. What is the value in documenting a business process?
4. What is an ERP system? How does an ERP system enforce best
practices for an organization?
186 | Information Systems for Business and Beyond (2019)
5. What is one of the criticisms of ERP systems?
6. What is business process re-engineering? How is it different
from incrementally improving a process?
7. Why did BPR get a bad name?
8. List the guidelines for redesigning a business process.
9. What is business process management? What role does it play
in allowing a company to differentiate itself?
10. What does ISO certification signify?
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