A Usability Evaluation examines the way users interact with products and services in order to achieve a goal. Often times, there are measures that are tied to those goals that are quantified. Academic literature has a robust catalog of research on studies that examine various perspectives that explore user attitudes and experiences. Such attitudes and experiences include:
Learnability
Findability
- Satisfaction
- Efficiency
- Memorability
- Effectiveness
- Ease of Use
- Error Handling
- Remember, usability is not one-dimensional. It is a complex system of properties. That integrates many factors. It is subjective from user to user.
- For this assignment, you are asked to explore one of these topics. You are to conduct an analytical research review of the assigned usability category/dimension above.
You should evaluate a single variable in the context of the usability evaluation study cycle. Your paper will include the following:
Abstract
Title Page
Introduction
- What is a Usability Study
- How does a usability study include the term you’ve selected (e.g. satisfaction)
- Literature Review of Term (e.g. detailed review of satisfaction and the various measures)
- Future Research Topics To Consider
- Conclusion
- Considerations:
- Must provide a minimum of seven scholarly sources that analyze the term and its meaning
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