Assignment A
Critical Thinking
1.Describe any situation in your own experience where the communication failed because the listening was faulty. Identify the barrier to listening in this situation.(150 words)
2.Evaluate your communication skills, sort out your strengths and weaknesses. Describe one of your weaknesses, how it prevents you from being a good communicator? How do you plan to work on that weakness before you look for a job? (150 words)
3.Imagine you work in a business, and you are going through a hard time. Consider writing a letter to the HR manager informing them about your situation. (100 words)
Assignment B
Define the key steps in each process of the KM cycle and provide concrete examples of each (100 words).
Discuss the knowledge-sharing channels with respect to the dimensions of social presence and media richness (100 words).


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