Performance metrics are an important statistical tool used to manage justice organizations. Many court systems use a set of performance metrics referred to as CourTools. Courts consider user satisfaction, clearance rates, timeliness of disposition, collection rates, and recidivism rates. Refer to the video and link in the lecture for more information on CourTools.
Explore the performance metrics for courts in St. Claire county in Michigan: In your discussion focus on one county in Michigan and discuss the results of the performance metrics. In your discussion, include the name of the county, the timeframe for the metrics, and the results of the metrics. Which metrics would you focus on? What areas might the court improve upon? Where does the court seem to be operating well? https://courts.michigan.gov/education/stats/perfor…
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