Instructions:
- Indicate in the subject of your post which option (Option A or Option B) to which you are responding. Responding to one of the options is required for discussion credit. Only respond to one of the options. You are then welcome and encouraged respond to others’ posts for the same or other option. Please use the numbering scheme provided in your responses to clearly indicate to which question your are responding.
- Answer each question and question component thoroughly and using complete sentences and proper grammar to receive full credit. Refer to the syllabus for further detail.
- All information needed to respond comes from your text book readings and, in some circumstances, information provided in the Discussion assignment. Unless otherwise noted, do not consult outside resources to shape your answers. Answer questions using only the material you read in the chapter and your personal knowledge/experience/opinions. I want to know your thoughts and ideas. Evidence of the use of outside sources in your original post will result in a zero on the assignment. If, after posting your discussion, you would like to investigate a topic further using an outside source and share that information (with appropriate citations and references provided using APA formatting) as a reply post, that is also welcome and encouraged.
- An explanation of how discussions are graded is provided at the bottom of this page.
Option A:
For Chapter 3, you were asked to watch the following video about Google as a place to work:Google video. (Links to an external site.)
Respond to the following questions.
- What are the major job attitudes that are likely held by Google’s employees based on what you saw in this video (must answer using job attitudes provided in the chapter to receive credit)? Discuss. [up to 25 points]
- Do you believe these attitudes are important for employees in all organizations to have? [explicit statement of yes or no is required for credit on this question (#2)] Why or why not? [up to 25 points]
- As a current or future manager, what can you do to try to instill positive work attitudes in your employees? Explain and discuss. [up to 25 points]
- What can you do to increase your own positive work attitudes? Explain and discuss. [up to 25 points]
Option B:
Read Case Incident 1 at the end of Chapter 4 (pp. 128-129) about emotion expression at work. Respond to the following questions:
- Do you think the strategic use and display of emotions serve to protect employees, or does covering your true emotions at work lead to more problems than it solves? [explicit statement of yes or no is required for credit on this question (#1)] Discuss. [up to 25 points]
- Have you ever worked where the free expression of emotion was part of the management style? [explicit statement of yes or no is required for credit on this question (#2)]
- (a) Describe the advantages of this approach from your experience. If you have not experienced this management style, speculate what you think would be the advantages and disadvantages of this approach. [up to 25 points]
- (b) Describe the disadvantages of this approach from your experience. If you have not experienced this management style, speculate what you think would be the advantages and disadvantages of this approach. [up to 25 points]
- Research shows that the acts of coworkers (37%) and management (22%) cause more negative emotions for employees than do acts of customers (7%). What can Laura’s company do to change its emotional climate? Discuss. [up to 25 points]
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