Our operating model for the case analysis will be from the perspective of the SVP of Change Delivery in partnership with other senior management leaders. You will read a business problem that will require a solution for implementation.
The assignment is to write a business memo that provides a solution for implementation. The memo is to be directed to the CEO from you as his/her SVP of Change Delivery whom has to solve the problem. The memo must be practical, service oriented and business driven. The memo will be no longer than 3 pages, and is to include three integrated components
#1 Introduction and Problem Definition,
#2 Body which includes Key Facts and Need for Change,
#3 Your Solution Recommendations, Desired Outcome and Conclusions.
To succeed the student must:
a. Clearly define the problem and the relevant issues;
b. Evaluate the issues, presenting key facts and the significant need for change;
c. Propose a recommended solution, clearly defining the desired outcomes.
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