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Case Study – Citibank Performance Evaluation – assignment 2

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Deadline 10/19/2014.

 

Need the homework in the tempalte form attached.

 

Below are the details of home work-

——————

 

Assignment 2: Case Study – Citibank Performance Evaluation

 

Due Week 4, Day 7 (180 points)

 

The specific course learning outcomes associated with this assignment are:

 

 

 

Explain why great people decisions are the most important factor for a manager’s career success.

 

 

 

 

Use technology and information resources to research issues in people management.

 

 

 

 

Write clearly and concisely about people management using proper writing mechanics.

Read the “Citibank: Performance Evaluation” case. Assume that you are Lisa Johnson. Write a 4-6 page

 

paper in which you:

 

1. Complete Exhibit One to evaluate James McGaran’s performance.

 

2. Describe the approach you would take in your performance feedback session with James. What

 

would you say, in what sequence would you say it, and what information would you reference to

 

back up what you are saying?

 

3. Assume that as a result of your extraordinary performance in this course, Citibank California has

 

employed you as a consultant to improve its performance evaluation system. Discuss what

 

changes in their processes and procedures you would recommend.

 

Your assignment should adhere to these guidelines:

 

 

 

 

 

Write in a logical, well-organized conventional business style. Use Times New Roman font size

12 or similar, double space, and leave ample white space per page.

 

 

 

 

 

All references must follow JWMI style guide and works cited must be cited appropriately. Check

with your professor for any additional instructions on citations.

 

 

 

 

 

On the first page or in a header, include the title of the assignment, the student’s name, the

professor’s name, the course title, and the date. Reference pages are not included in the

 

assignment page length.

 

 

 

 

 

Faculty have discretion to penalize for assignments over or under the assignment guidelines.

Check with your individual professor if you feel the assignment requires a much longer or shorter

 

treatment than recommended.

 

Grading for this assignment will be based on answer quality, logic/organization of the paper, and

 

language and writing skills, using the following rubric.

 

 

 

JWI 520: People Management

 

Academic Submissions and Evaluations

 

©2013 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary information and may

 

not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed written permission of Strayer University.

 

This course guide is subject to change based on the needs of the class.

 

520 – Course Guide – Fall 2014

 

Page 17 of 26

 

Points: 180 Assignment 2: Case Study – Citibank Performance Evaluation

 

Criteria

 

Unacceptable

 

0-69% F

 

Fair

 

70-79% C

 

Proficient

 

80-89% B

 

Exemplary

 

90-100% A

 

1. Complete Exhibit One

 

to evaluate James

 

McGaran’s performance.

 

Weight: 30%

 

Did not submit or

 

incompletely

 

completed Exhibit

 

One to evaluate

 

James McGaran’s

 

performance.

 

Partially completed

 

Exhibit One to

 

evaluate James

 

McGaran’s

 

performance.

 

Satisfactorily

 

completed Exhibit

 

One to evaluate

 

James McGaran’s

 

performance.

 

Thoroughly

 

completed Exhibit

 

One to evaluate

 

James McGaran’s

 

performance.

 

2. Describe the approach

 

you would take in your

 

performance feedback

 

session with James.

 

Weight: 30%

 

Did not submit or

 

incompletely

 

described the

 

approach you would

 

take in your

 

performance

 

feedback session

 

with James.

 

Partially described

 

the approach you

 

would take in your

 

performance

 

feedback session

 

with James.

 

Satisfactorily

 

described the

 

approach you would

 

take in your

 

performance

 

feedback session

 

with James.

 

Thoroughly

 

described the

 

approach you would

 

take in your

 

performance

 

feedback session

 

with James.

 

3. Discuss what changes

 

in their processes and

 

procedures you would

 

recommend.

 

Weight: 30%

 

Did not submit or

 

incompletely

 

discussed what

 

changes in their

 

processes and

 

procedures you

 

would recommend.

 

Partially discussed

 

what changes in

 

their processes and

 

procedures you

 

would recommend.

 

Satisfactorily

 

discussed what

 

changes in their

 

processes and

 

procedures you

 

would recommend.

 

Thoroughly

 

discussed what

 

changes in their

 

processes and

 

procedures you

 

would recommend.

 

4. Clarity, writing

 

mechanics, and

 

formatting requirements

 

Weight: 10%

 

Multiple mechanics

 

errors or much of

 

the text is difficult to

 

understand and

 

fails to follow

 

formatting

 

instructions. The

 

text does not flow.

 

Several mechanics

 

errors make parts of

 

the text difficult for

 

the reader to

 

understand, the text

 

does not flow or the

 

discussion fails to

 

justify conclusions

 

and assertions.

 

More than a few

 

mechanics errors or

 

text flows but lacks

 

conciseness or

 

clarity; assertions

 

and conclusions are

 

generally justified

 

and explained.

 

Few mechanics

 

errors, text flows

 

and concisely and

 

clearly expresses

 

the student’s

 

position in a

 

manner that

 

rationally and

 

logically develops

 

the topics.

 

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