Write a 3-5 page academic paper on cross-cultural leadership and how to resolve a provided workplace scenario.
Competencies Measured
By successfully completing this assessment, you will demonstrate
your proficiency in the following course competencies and assessment
criteria:
- Competency 1: Explain how culture influences human resource practices and employee management.
- Explain why cultural intelligence is important for HR practitioners and other organizational managers.
- Articulate recommendations to develop cultural intelligence.
- Competency 3: Analyze the impact of cross-cultural communications on employee management in multinational corporations (MNCs).
- Describe how to respond and overcome the issues presented in this workplace scenario.
- Competency 4: Communicate in a manner that is scholarly,
professional, and consistent with expectations for members of the human
resource profession.- Write in a professional style using APA citations and format with correct grammar, usage, and mechanics.
Preparation
Understanding national culture is a critical piece to conducting
business operations around the globe, and HR practitioners must be
prepared to take their cultural intelligence and incorporate it into the
best practices of managing all HR functions.
This assessment is based on the following scenario:
You and your human resources team work for a high-tech gaming firm
in northern California called Fighting Games. Fighting Games has offices
across Europe and the Pacific Rim and over 1200 employees in more than
50 countries. Among the biggest challenges the members and leaders of
each office face is scheduling meetings in asynchronous time frames. The
New York team and the Shanghai team have been assigned to work on the
same project. The New York team is leading the story line and the
graphics. The Shanghai team is in charge of special effects and overall
integration of the game. Meetings are scheduled twice a week. The teams
have been meeting, but both teams have been complaining to the executive
team. The New York team has been arriving late and running the meetings
much longer than they were scheduled to last. This has happened over a
dozen times. The relationship between the teams seems strained and not
long ago something surprising happened: the Shanghai team canceled a
meeting after the New York Team had arrived late to the last three.
Consider the following points as you prepare for your assessment:
- The New York and Shanghai teams are in different time zones, which makes coordinating meetings difficult.
- There are two national cultures involved. Although the American
team is multicultural, they have all lived in the United States most of
their lives. The Chinese team is composed of all Chinese employees.
Requirements
Write a 3–5 page paper, using correct APA style and format, on
cross-cultural leadership and how this situation might be resolved.
Include the following:
- Explain why cultural intelligence is important for HR practitioners and other organizational managers.
- Articulate recommendations to develop cultural intelligence. Make three recommendations.
- Describe how to respond and overcome the issues present in this workplace scenario.
- Validation and support: Use a minimum of three relevant and credible scholarly or professional resources such as the Wall Street Journal to support your work.
- APA formatting: Format all citations and references in accordance with current APA guidelines. Refer to Evidence and APA for more information.
- Abramson, N. R., & Moran, R. T. (2018). Managing cultural differences: Global leadership for the 21st
- century (10th ed.). Routledge.
- Chapter 1, “Global Leadership, Culture, and a Changing World.”
- Chapter 2, “Global Leaders and Intercultural Communications.”
- Hudgins, J. (2017, June 27). 8 etiquette tips for doing business in China. CNBC. https://www.cnbc.com/2017/06/27/etiquette-tips-for…
- Witt, M.A. (2012, March 6). The ten principles for doing business in China. Forbes. https://www.forbes.com/sites/insead/2012/03/06/the…
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- Components of Cultural Intelligence.
- Cultural Dimensions.
- Cross-Cultural Awareness Self-Assessment|https://media.capella.edu/coursemedia/bus-fp4048element16933/wrapper.asp|media.capella.edu|/coursemedia/bus-fp4048element16933/wrapper.asp” rel=”noopener”>Cross-Cultural Awareness Self-Assessment.
- Hofstede, G. (2011). Dimensionalizing cultures: The Hofstede model in context [PDF]. Online Readings in Psychology and Culture, 2(1). http://scholarworks.gvsu.edu/cgi/viewcontent.cgi?a…
- Review this article learn more about the dimensions of national and organizational cultures.
- SHRM Foundation. (2015). Cultural intelligence: The essential intelligence for the 21st century [PDF]. https://www.shrm.org/hr-today/trends-and-forecasti…
- SHRM Foundation. (2015). Engaging and integrating a global workforce [PDF]. The
Economist Intelligence Unit.
https://www.shrm.org/hr-today/news/hr-magazine/doc…
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- Intercultural Communications.
- Communicate Self-Assessment|https://media.capella.edu/coursemedia/bus-fp4048element18232/wrapper.asp|media.capella.edu|/coursemedia/bus-fp4048element18232/wrapper.asp” rel=”noopener”>Intercultural Willingness to Communicate Self-Assessment.


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