Prompt – DUE Saturday 8/14 – 3 references- APA format – 2 pages
Improving Patient Satisfaction
Complete the Jones Bartlett Navigate 2 simulation scenario “Healthcare Delivery: Patient Satisfaction (Episode 3).“
Instructions:
- Carefully review the simulation’s introductory information and instructions.
- After completing the simulation, capture a screen image of your quiz score and paste it into your assignment as an appendix. You must score 80% or higher on the quiz component to show understanding of the concepts and activities.
- Additionally, you must complete the final assessment, which asks you to make improvement recommendations to the CEO.
- Think about which issues should be prioritized and which issues may be part of a later plan.
- You need to include the specific components mentioned within the scenario.
Submission Requirements:
You may format this as an email, as shown within the simulation.
Your email should meet the following requirements:
- Be 500-700 words.
- A minimum of three references with associated in-text citations. The CSU Global Library (Links to an external site.) is a good place to find these references.
- Contain reference entries formatted according to the CSU Global Writing Center (Links to an external site.).
- Review the grading rubric to see how you will be graded for this assignment.
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