Can Artificial Intelligence (AI) be considered a “disruptive” technology? Why or why not? Describe a current or anticipated future use of AI (other than those described in the textbook).
PROFESSOR’S GUIDANCE FOR THIS WEEK’S LE:
Artificial Intelligence (AI) is a rapidly advancing technology, made possible by the Internet, that may soon have significant impacts on our everyday lives. AI traditionally refers to an artificial creation of human-like intelligence that can learn, reason, plan, perceive, or process natural language. These traits allow AI to bring immense socioeconomic opportunities, while also posing ethical and socio-economic challenges. As AI is an Internet-enabled technology, the Internet Society recognizes that understanding the opportunities and challenges associated with AI is critical to developing an Internet that people can trust.
Response to Ngoc
I agree with you that Artificial Intelligence (AI) is disruptive. It is commendable that you have provided numerous detailed illustrations of the disruptions that this technology can occasion in the business environment. As you rightly observe, the distinctive characteristic of disruptive technology is transformation, an element that is central to AI. Your post is extensive and enlightening as it has considered the wide range of applications of AI, thereby backing up the argument that it is disruptive.
One reading your post gains an understanding of the different types of AI technologies. I concur with your observations regarding the disruptions that AI could occasion in the labor market. Most of the concerns about losing jobs are unfounded, and it is almost guaranteed that new jobs will arise. Those who oppose such applications seem not to appreciate the demographic changes in most developed countries. An aging population coupled with reduced population growth necessitates innovative ways into how work gets done. AI offers immense opportunities to address these emerging needs and guarantee that the quality of life in these economies does not deteriorate. The economic estimates that you provide regarding the economic impact of AI go a long way to making a case for the need for this disruptive technology.
Response to Rawan
You provide a compelling argument the disruptive element of technology is not necessarily a bad thing, and I agree with your assertion. Importantly, your claims and accompanied by illustrations that make it easy for the reader to appreciate your premise. You have a case for why AI is central to the future by showing several notable companies that have adopted the technology and the various projects that they are undertaking.
I am particularly intrigued by the research that you have demonstrated on how AI is transforming healthcare. The cost of healthcare has always been a concern for governments, citizens, and healthcare providers. The incidence of chronic diseases, cancer, and lifestyle diseases has increased due to changing behaviors and predisposing factors. Anyone reading your post will appreciate that the diverse projects that the companies are undertaking related to healthcare provide a real opportunity to transform care, improve efficiency, and, most significantly, reduce costs. These developments will make healthcare more affordable.
I find your post balanced. You have not only acknowledged the counterargument regarding the widespread application of disruptive AI but have also gone ahead to address these concerns. In so doing, you enhance the robustness of your recommendations as the reader appreciates why they are better than the alternatives.


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