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Select a business process that needs to be improved at work |
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Please identify the following for the selected process:
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1. The business opportunity (What is the problem?) |
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2. Process improvement goals and benefits (How will you measure success?) |
Utilization of project charters
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Discuss in detail integrating course material into your response. |
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1. Does your organization/department use project charters when being a new initiative? |
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2. If yes, do they help in the effective of project sponsorship & execution? |
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3. If no, what process/tool is used to initiated a new project? |
Utilizing the Business Process
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1. Does your organization/department have documented process maps for the selected process? |
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2. If yes, does the process accurately reflect the work activities? |
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3. If no, how are work processes communicated? |
Process Flowchart vs Process SIPOC
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1. Compare process flowchart map and process SIPOC. What are the key differences? |
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2. What are the pros/cons of a process map and SIPOC? |
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3. Which do you prefer? Make sure to integrate the course material in explaining your reasoning |


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