Assignment 1: LensCrafters Case Study
Due Week 4 and worth 250 points APA Style
This assignment requires student complete an analysis of the LensCrafters case from Chapter 6 of the text.
Write a six to seven (6-7) page paper (Minimum Word Requirement is 1800 words) in which you:
You are required to submit your essay for plagiarism.
I will not accept an essay with a Similarity Score above 25%.
Note: I will not accept an assignment submitted without Level 2 Headings and the minimum word requirement met.
Please use the following Level 2 Headings in your assignment essay. Each Level 2 Heading is reflective of a requirement noted in the assignment.
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First Level 2 Heading: Evaluate Lens Crafters’ operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability. (Milazzo 2015).
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Second Level 2 Heading: Analyze how operation management activities affect the customer experience. Select two (2) operation management challenges and provide the solutions for confronting them. (Milazzo 2015).
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Third Level 2 Heading: Examine Lens Crafters’ value chain and evaluate its effectiveness to operations in terms of quality, value creation, and customer satisfaction. (Milazzo 2015).
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Fourth Level 2 Heading: Determine the different types of performance measurements that can be used to measure Lens Crafters’ service-delivery system design. Select at least two (2) types that can be applied and provide justifications for the selection. (Milazzo 2015).
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Fifth Level 2 Heading: Examine the different types of technologies applied to LensCrafters’ service operations and evaluate how the technologies strengthen the value chain. (Milazzo 2015).
- Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources. Use the following reference in respect to the Level 2 Headings above.
References
Milazzo, C. R. (2015). “Week 8 Operations Management Assignment.” Operations Management.
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