Us vs. Them: Generational conflict in the workplace
Description: Please read p. 77 in your textbook, and the articles listed below.
You will write an essay response and answer the questions from the textbook. Provide your analysis in cross-generational communication in a thoughtful manner about how you would approach communication with various employee age groups.
Resources: p. 77 textbook / the book name : Bovee and Thill, (2018). Business Communication Today, 14th Edition. New York, NY: Pearson Education. 978-0134562186
Don’t Let Generational Conflict Kill Your Small Business (Links to an external site.)
Generational Conflict At Work: Separating Fact From Fiction (see link in this module)
Assignment Expectations:
Length: 2-3 pages, double spaced (not including cover and references)
- Summarize this topic
- Answer the questions
- What are the main differences between generations at work?
- How are the generations similar and different?
- What are misconceptions about each generation?
- How has technology influenced each generation at work?
- How would you resolve a conflict between a Boomer manager who worries about the privacy and productivity aspects of social networking and a Gen Z employee who wants to use these tools on the job?
- Conclusion
- The cover page and the references page, please cite any materials used including the above resources (APA or MLA format is acceptable)


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