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Boston University In Store Experience Design Discussion

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My store is The Saks Fifth Avenue. The location is 611 5th Ave, New York, NY 10022. Please write 1-2 pages and answer the questions.

Assignment 3: In-Store Experience Design

December 1

This assignment looks at Designing the Store of your assigned Fashion Retailer. The total instore experience is

more important than ever given the numerous options shoppers have and the rapid adoption of online fashion

retail. Address the retailer’s need for creative engagement in their brick & mortar locations. Analyze the

retailer’s engagement efforts on their website and social media. Present your findings in a written and visual

report that will be graded out of 100 points and must include elements detailed below. This task aligns with the

course learning outcomes 1,2,3,5 and 8.

1. What is the layout of your store? Why was it chosen? (20 points)

2. Discuss the visual presentation of product. Is it effective, why? (20 points)

3. How does the in-store experience make you feel? Address the five senses of sight, sound, smell, touch

and taste. Discuss instore service levels including any in store tech that supports product discovery and

product knowledge. (20 points)

4. Discuss the organization/presentation and functionality of the fashion retailer’s website; describe and

evaluate. (20 points)

5. Discuss your fashion retailer’s brand consistency across all touchpoints with the consumer, while

featuring the best attributes of each channel. (flagships, smaller stores, online, mobile, app, social) (20

points)

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