Question 1
1.
Leadership in the workplace is mostly concerned with:
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controlling and giving orders. |
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influencing and persuading others. |
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taking care of business transactions. |
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disciplining group members. |
4 points
Question 2
1.
Part of trusting group members is to:
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give up some control over them. |
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maintain tight controls over them. |
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attend company picnics with them. |
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establish detailed rules for expense accounts. |
4 points
Question 3
1.
The motivational principle of WIIFM means that people are motivated by:
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concern for the welfare of others. |
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self interest. |
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a need to avoid pain. |
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a spirit of excitement and adventure. |
4 points
Question 4
1.
Team leader Ray should be particularly aware of which of the following suggestions about the use of positive reinforcement?
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reward the team or group also |
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keep the reward the same almost all the time |
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external rewards usually back fire |
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let the group decide what behavior will lead to a reward |
4 points
Question 5
1.
To use negative reinforcement to motivate José, an office temporary, his manager could do all of the following except:
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put José on probation if he performs poorly. |
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ignore most of José’s actions. |
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give José a “worst employee of the month” award. |
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promise to give José a permanent job if he performs well. |
4 points
Question 6
1.
Buck is self confident, so he is likely to:
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regard leadership positions as unimportant. |
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have feelings of inferiority. |
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be composed under pressure. |
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have difficulties handling pressure. ¬ |
4 points
Question 7
1.
Trusting the company and the manager will have the strongest impact on which component of expectancy theory?
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effort to performance expectancy |
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performance to outcome expectancy |
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valence |
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employee initiative |
4 points
Question 8
1.
Positive reinforcement cannot work without giving ________ to individuals.
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generous prizes |
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frequent feedback |
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continuous reinforcement |
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just punishments |
4 points
Question 9
1.
Marilyn asks, “If I work hard, will I get the job done?” She is illustrating which aspect of expectancy theory?
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performance to outcome expectancy |
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valence |
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behavior modification |
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effort to performance expectancy |
4 points
Question 10
1.
A survey of a large number of employees indicated that the trait they valued most in a manager is:
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honesty and integrity. |
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emotional intelligence. |
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visionary perspective. |
11. Identify several factors in text Figure 10-1 that you think would be particularly effective in motivating managers and professionals. Explain your reasoning. APA Guidelines are to be used for your in-text citations and sources.
12. Describe emotional intelligence. Why does a leader need good emotional intelligence? Shouldn’t a leader be a take-charge person focused on obtaining results like making money or winning ball games? Give an example of a leader you have experienced that had good emotional intelligence. APA Guidelines are to be used for your in-text citations and sources.
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