I’m studying and need help with a Writing question to help me learn.
1. Best Buy is the largest consumer electronics retailer in the United States with fiscal 2019 sales of nearly $43 billion. The company competes aggressively on price with rivals such as Costco Wholesale, Sam’s Club, Walmart, and Target but is also known by consumers for its first-rate customer service. best buy customers have commented that the retailer staff is exceptionally knowledgeable about products and can direct them to the exact location of difficult-to-find items. Best Buy customers also appreciate that demonstration models of PC monitors, digital media players, and other electronics are fully powered and ready for in-store use. Best buy geek squad tech support and installation services are additional customer service features valued by many customers. How would you characterize the best buy competitive strategy? should it be classified as a low-cost provider strategy? a differentiation strategy? a best-cost strategy? explain your answer
2. Concepts & Connections 5.1 discuss Vanguard’s low-cost position in the investment management industry. Based on the information provided in the capsule, explain how Vanguard has built its low-cost advantage in the industry and why a low-cost provider strategy is well suited to the industry?
0 comments