Using Everyday Analogies to Explain Technical Concepts
First question is mandatory • You choose one of the remaining two questions to be answered in the essay. No certain word count as long as ALL points and questions have been addressed in the essay.
Important Concepts to Know
1)Enterprise Applications • ERP systems – what they are in general, why we have them, how they work, benefits, general design, etc. Not specific (i.e., SAP, Oracle) details • SCM systems • CRM systems
2)E-Commerce • B2B vs. B2C • Study the slide that discusses: • Information asymmetry • Search/menu/transaction costs • Price discrimination and dynamic pricing • Disintermediation.
3)Knowledge Management • Tacit knowledge – what it is, how it’s different from explicit knowledge • Expert systems – main functions, how they’re designed/built • Case-based reasoning systems – main functions, how they’re designed.
4)Systems Development • The traditional SDLC – know phases, main activities in each phase, advantages/disadvantages of SDLC • Prototyping and Agile methods – main activities, advantages/disadvantages • Outsourcing – what it is, how it works, advantages/disadvantages.
5)Innovation and Innovation Adoption • Focus on the broad categories of innovation, the major types of innovation, and the potential sources of innovation • Understand what drives customers today (i.e., Future Perfect) • Know the factors customers consider when they seek to adopt innovations
1. The Analogy Scenario: Suppose you are a food caterer of high-end weddings, e.g., appetizers, beverages, sit-down meals, and of course cakes! Using this scenario, explain how you would apply the SDLC (as discussed in the course’s lectures) when planning and executing the food to be provided at a client’s large wedding.
In your explanation it should be clear that you understand the phases of the SDLC, as well as what activities occur in each phase, and how they apply to the scenario.
Be sure your explanation is simple enough that a non-IT person would understand it!
2.
Outsourcing
Please explain the concept of IT Protocols by describing how protocols are used in everyday face-to-face conversations.
In your explanation it should be clear that you understand what IT protocols are, how they work, as well as their advantages.
Be sure your explanation is simple enough that a non-IT person would understand it.
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Outsourcing (5 Points).
Please explain the concept of outsourcing by describing how it might be applied to a major household activity: renovating a kitchen.
In your explanation it should be clear that you understand what outsourcing is, including the advantages and disadvantages that are inherent in outsourcing activities.
Be sure your explanation is simple enough that a non-IT person would understand it.
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