Course Competency

undefined

• Appraise economical aspects that influence healthcare delivery systems.

undefined

Transferable Skill

undefined

• Communication – Displaying capability in writing, reading, and oral communication; understanding of non‐verbal language.

undefined

Scenario

undefined

Your hospital received $4,000,000 in
revenue this past year. Medicare withholds 2.6% of this amount ($) until
the value-based purchasing scores are in. If the scores are good this
year, the hospital will earn back this money. If scores are below the
national average, the hospital can lose this money. Twenty five percent
(25%) of this score is based upon the Community Engagement patient
satisfaction score (HCAHPS). Last year’s patient satisfaction scores
(HCAHPS) in the following areas were below the national average, which
cost your hospital $398,000 in revenue.

undefined

The hospital director of Quality Improvement has asked you to participate in developing a nursing action plan for your facility.

undefined

Instructions

undefined

Prepare a nursing action plan in poster format for improving one of the following key areas that:

undefined

• Selects one key area of focus:
  • Communication with nurses
  • Communication with physicians
  • Responsiveness of hospital staff
  • Communication about medications
  • Cleanliness and quietness
  • Discharge information
  • Care transition
• Examines nursing actions to achieve optimal scores to contribute to the hospital’s financial success.
• Provides a list of recommended nursing actions to improve the selected key area.
• Appraises references/resources for best practices to increase score and enhance reimbursement.
• Communicates the rationale for the nursing actions listed in the action plan.
• Provides stated ideas with
  professional language and attribution for credible sources with correct
  APA citation, spelling, and grammar in the action plan poster.