1- Discuss when, why, and how does a manager use the three different decision-making
criteria, and describe the conditions that managers usually face which lead to the
maximax, maximin, and regret minimax choices.made a decision ?
2- In a short essay, differentiate between the symbolic view and the omnipotent view of
management. Include specific real-life examples of each view to support your answer.
3- What are training techniques for diversity skills and briefly give a description of diversity
skills training in workplaces.
4-Compare and contrast the ideas of social obligation, social responsiveness, and social
responsibility and give examples of firms that use each one.
5- What are the eight steps of the decision making process?
6- List the 5 protected classes under the Civil Rights Act of 1964:
7-A person applies for a job as a janitor. During his interview, the person mentions that since birth he has sometimes experienced short term memory loss. Why must you consider this person as being part of a protected class?


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