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For this assignment you will produce a folder of professional correspondence. You will need to draw from actual personal experience, or imagine a scenario that will satisfy the assignment. Please refer to Chapters 4, 5, & 6 in Successful Writing at Work for formatting information. Remember: The key to successful professional correspondence is brevity and coherence. Each correspondence document must contain appropriate components. Each must also maintain a professional tone, as is dictated by and appropriate for its intended purpose and its intended audience.

• One email, written to a co-worker and discussing a problem in the workplace. For this document, you are writing to an employee who holds the same position as you within the workplace; you two are workplace equals. The email is the least formal of this assignment’s 3 documents, but it must, nonetheless, maintain an appropriate level of professionalism and formality. Refer to Figure 4.1 (page 120) as a guide. (Also consider Figures 4.3 [page 125] and 4.4 [page 126] – for the “dos-and-don’ts” of email-writing.)
• One short memo, directed to employees in your charge and explaining a new product or procedure. Be aware that for this correspondence document you are relaying workplace information to employees in you charge; you are their manager. Maintain formality and professionalism. Speak clearly and concisely. Make sure that you include proper Memo Heading information, and that this in formatted correctly. Use Figure 6.16 (page 223) as a guide; your memo should look (be formatted) like this sample.
• One professional business letter, directed to a consumer who is requesting an estimate for your/your company’s product(s) and/or services. You are speaking on behalf of your company; your correspondence must be professional and maintain appropriate formality. Your information should be direct, clear, useful, and remain on topic. Utilize appropriate Business Letter components: heading, greeting, body, closing, etc. Use Figure 5.1 (page 156), Figure 5.3 (page 158), and Figure 5.4 (page 161) as guides.