Conflict management is a challenge in every work environment but can be even more challenging in the ever-changing chaos of the health care environment.
In your discussion response, please address the following prompt:
- After reading the article by Joseph Grenny, Crucial Conversations: The Most Potent Force for Eliminating Disruptive Behavior, share two specific concepts that you found most beneficial.
Click here to access the article: Crucial Conversations: The Most Potent Force for Eliminating Disruptive Behavior
Please be sure to adhere to APA guidelines when citing sources. Also, as part of the discussion participation requirements, please be sure to respond to at least two peers each week.
This activity aligns with:
Course Outcome 1. Integrate nursing leadership concepts and theories into the various roles of the professional registered nurse to promote safe and high-quality nursing care.
AACN BSN Essential II.1: Apply leadership concepts, skills, and decision making in the provision of high-quality nursing care, healthcare team coordination, and the oversight and accountability for care delivery in a variety of settings.
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