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1. |
What are the three basic steps in managing organizational change? |
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2. |
What are the major components of a migration plan? |
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3. |
Compare and contrast direct conversion and parallel conversion. |
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4. |
Compare and contrast pilot conversion, phased conversion, and simultaneous conversion. |
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5. |
Compare and contrast modular conversion and whole-system conversion. |
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6. |
Explain the trade-offs among selecting between the types of conversion in Questions 3, 4, and 5. |
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7. |
What are the three key roles in any change management initiative?
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Why do people resist change? Explain the basic model for understanding why people accept or resist change. |
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9. |
What are the three major elements of management policies that must be considered when implementing a new system? |
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10. |
Compare and contrast an information change management strategy with a political change management strategy. Is one better than the other? |
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11. |
Explain the three categories of adopters you are likely to encounter in any change management initiative. |
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12. |
How should you decide what items to include in your training plan? |
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13. |
Compare and contrast three basic approaches to training. |
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14. |
What is the role of the operations group in the systems development life cycle (SDLC)? |
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15. |
Compare and contrast two major ways to provide system support. |
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16. |
How is a problem report different from a change request? |
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17. |
What are the major sources of change requests? |
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18. |
Why is project assessment important? |
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19. |
How is project team review different from system review? |
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20. |
What do you think are three common mistakes that novice analysts make in migrating from the as-is to the to-be system? |
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21. |
Some experts argue that change management is more important than any other part of the SDLC. Do you agree or not? Explain. |
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22. |
In our experience, change management planning often receives less attention than conversion planning. Why do you think this happens? |
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