following the book I give
Read:Bridges and Bridges– Chapter 3
The answers to your quiz questions are always in last weeks readings.
1. What are the two ways of looking at and responding to change? Which is the more fruitful area of discovery?
2. What is the difference between conscious and unconscious incompetence?
3. Explain Kob’s learning cycle.
4. What would you do to maximize learning if you were writing a book on change?
5. Which are you: an activist, reflector, theorist, or pragmatist? Why?
6. Explain the four ways behaviourism uses positive or negative rewards or punishments.
7. Explain which beliefs/assumptions that managers had had better results according to McGregor?
8. Why do you think that Herzberg’s hygiene factors did not motivate workers?
9. How is setting goals important in the cognitive approach to change?
10. Write your own affirmation. What do you feel when you read it? What do you see? What would you hear?
11. In the Kubler-Ross model briefly describe the 5 adjustments in the process of change.
12. In Schein’s model describe the two principals for transformative change.
13. What are the four guidelines for the four approaches for managers of change?
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